Visual Task Board Labels

[andrea_s71]

I am a fresh SysAdmin currently preparing for the CSA. My organisation is looking to use Visual Task Boards for a project and in preparation I have played around with a Freeform VTB in my PDI. However, I am confused because I cannot change any of the labels. I can add new labels, but I cannot edit the colour of the labels or the names. 

I checked the documentation and made sure that I have the roles global_tags_creator and tags_admin but that does not change anything. What am I missing here?

[Mark Roethof]

Hi there,

Perhaps this article which I wrote a few years ago helps:
- 2019-09-06 - Article - Visual Task Board unlimited labels

Amongst others also describes which table holds the label and that the color is just stored in a field that you can edit.

[Sumanth16]

Hi @andrea_s71 ,

Please refer to below article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692459

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda