Visual Task Boards - Grouping states

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Craig Barclay
Tera Contributor

‎03-04-2024 04:03 PM

When using a Guided Board looking to be able to group multiple states into grouped columns, particularly where sourcing from the Task table (so bringing in Incidents, SCTASKS, Problems, Project tasks into a single VTB where Similar states are named differently). Looking to basically have a Kanban board with To Do, In Progress and Done with varying States mapped to each of them.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-05-2024 01:28 AM

Hi @Craig Barclay 

 

If I understood correctly,  you want to show the TO - DO / In progress state.

 

If you are using Table driven , then it is not possible. but if you are using Free Form then you can create the state/ labels as wish.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-05-2024 01:28 AM

Hi @Craig Barclay 

 

If I understood correctly,  you want to show the TO - DO / In progress state.

 

If you are using Table driven , then it is not possible. but if you are using Free Form then you can create the state/ labels as wish.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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