Can I restore the text index?
I recreated a text index, and now my existing index has disappeared... Is it possible to restore it?
Forum Posts
I would like to know how knowledge portal search works.
When searching for published knowledge articles, they may not appear.When searching for a full match, it may not work, and partial matches may appear.I would like to know how the search works and whether the index is managed in the same way.Example: ...
How can I create a report on the certificate table to see their expiry dates as follows.
How can I create a report on the certificate table to see their expiry dates as follows-Number of Certificates going to expire in 15 daysNumber of Certificates going to expire in 30 daysNumber of Certificates going to expire in 45 daysExpired Certifi...
Set up filter - Planned Start Date and Planned End Dates - see what is happening during On call work
Hi Team,I am trying to setup a filter that displays everything between Planned Start Date and Planned End Dates - inclusive. This is so we know what Changes are active for on call work. I figure between Planned Start Date and Planned End Dates is the...
Need to understand Set Reminder functionality in HR Tasks
HelloI have a requirement where i configured Hr task with Set Reminder is true, Interval(in days) is 2, When to send(in days) is 2 and reminder template. I need to understand based on what this reminder will trigger. Is it based on due date or task c...
What's the best way to study for free for the admin exam?
I am an existing SharePoint Developer wanting to expand to ServiceNow but need to pay for the certification myself. I am wanting to use any free materials possible and only pay the minimum cost to get a certification.
Resolved! Restrict record view
We receive a requirement that when a Risk owner is from ATK and created a risk, then a risk user from other site like ATM, ATT, etc is tried to search that risk he/she should not able to view it. Example this risk is for ATK. When a risk user from AT...
What effect does the "knowledge_group_member" role have?
The product documentation below contains an explanation of "knowledge_group_member," but I believe this is a description of members of the owning group.I feel that the owning group does not need the "knowledge_group_member" role, so why is it granted...
Resolved! Does the owning group not need the "knowledge_group_member" role?
I am using a customized knowledge management system.I have used the "ownership_group" field to ensure that records in draft status are only visible to users in the owning group.- The workflow is still OOTB and has not been modified.- Notifications ar...
Resolved! Exame Certification CSA Dificulty
I would like to know your opinion about the certification exam?
Resolved! Filter query
We have a module My Risks, Visible to role sn_risk.user and I used Arguments. However, my access with admin role can no longer click the All.Even our Service account - System Administrator can no longer click the All.
Resolved! Do I need to grant a role to the owning group?
We use the owning group function in knowledge management.We are thinking of setting up a group record for the owning group without assigning a role.A separate group exists for assigning roles.Is there a problem with this design?We would like to know ...
SSO Implementation in ServiceNow - SAML and OpenID Connect OIDC Setup
Hi ServiceNow experts, I am still new to ServiceNow. I have follow-up questions when I refer to Documentation: Multi-Provider Single sign-on (SSO) Is SAML 1.1 still supported in ServiceNow?Does version of SAML affect the set-up method? *(SAML 2 Singl...
Resolved! flow to create a change request using an catalog item
I have a requirement to create a emergency change from a catalog item, so i created an flow, however when i select the emergency, it still creates a normal change. How can i get around that?
Seeking ServiceNow Opportunities | Certified ServiceNow Administrator & ITIL Certified
Hello ServiceNow Community,I hope you’re all doing well. My name is Raheela Awan, and I’m actively seeking opportunities to gain hands-on experience as a ServiceNow Administrator. I have recently completed my ServiceNow Certified Administrator certif...
