Retrieving expired lab instance
I'm taking the ServiceNow Administrator course. My lab instance got terminated and now I have to repeat all the lab works. Is there any way to retrieve that expired/terminated lab instance?
Forum Posts
Change Request default list view changed for only some users.
Some time in the past few days the default view in the list layout for the CHG table was changed and some users were only able to see a few columns(if they were using the default view) without reconfiguring the list for the default view. Is there an ...
Study Tips and Material
Hi, I wanted to ask those who were able to ace the CSA exam, what are some of the best tips and resources that you might recommend?Thanks in advance.
About the column expansion fields on the list screen
When I set up an extended field for a column on the list screen, it becomes field name + extended table name.Is there any way to hide this extended table name as I want only the field name?
CMDB Hierarchy filter
Hi All, I have specific, high-impact CI Classes that are marked as Principal in the CI Class Manager. Can the CMDB Hierarchy filter on the CMDB Dashboard be limited to these classes (or any of my choosing)? According to the section Class view in the...
Disable standard templates
It states that the standard template cannot be deactivated, can it be disabled or hidden somehow?I'm on the newer version. I have looked at these articles but could not.https://www.servicenow.com/community/developer-forum/disable-standard-knowledge-t...
Expertise Folks kindly help !!!
Hi everyone, I'm currently self-learning ServiceNow and exploring its features.I've successfully created a task where, upon selecting an Employee Department and Employee Designation, the Hotel Type auto-populates. This part is working as expected...
Capstone project
Hi,I would like to ask, is it OK to stay on the instance where I was doing lab exercises to perform the capstone project?The link developer.servicenow.com navigates me to App Engine Studio, and not the homepage.Please help.Thanks.
ServiceNow Component Generator GPT
Dear ServiceNow community, For those working with ServiceNow, here’s a potential game-changer: the ServiceNow Component Generator GPT – designed to streamline your component-building process! Whether it's Business Rules, Client Scripts, UI Policies/A...
Resolved! Flow Designer Custom action - 'lookup record' step
Hi, I have a 'Create Record' step in a custom action that creates a record in the required table. My next step is a script and I want to use the sysid of the created record in the script but is does not appear to work when I do var sysid = inputs.fd...
Export the entire application to another PDI
Is there the possibility of migrating an application from one PDI to another?
Exclude local service accounts from cloning
Hello Everyone, we have few service accounts on our non-prod instances and need them retained after clone. Also need to retain non-prod pwds for few users including sys_adminplease advise how to achieve this. TIA
Resolved! I want to hide the "New" button on the list screen displayed from the reference field.
I would like to hide the "New" button from the list screen that appears when you click the "i" icon in the reference field.I would like to leave the "New" button on the normal list screen transitioned from the module.How should this be implemented?If...
New to the Platform
Are there any trainings that anyone could recommend for me to start with since I am new to using ServiceNow in the admin role?
Quantity field on alm_asset - are assets not individual records in this table?
I'm a little confused in how the alm_asset records are stored. My understanding is that each record within this table is a unique asset, for example a HP laptop with serial number HP12345, a Dell Laptop with a serial number D323811, where each will h...
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