What are the flow states and flow status?

[Messiah07]

Hello Community team,

Can someone tell me the Flow States and Flow Status?

Thanks in advance

[Community Alums · Accepted solution]

Hi @Messiah07 ,

Consider the 2 state models below. With the left one you are forced into extending the base state model with every additional Pending state (Pending User for example). This might mean rewriting of SLA definitions, reports, dashboards and so on.

The state model on the right allows you to add additional sub-states without changing the base state model, which is useful

Here is a great article explaining about States and Status : https://www.servicenow.com/community/in-other-news/re-status-state-using-status-flows/ba-p/2280932

[Community Alums · Accepted solution]

Hi @Messiah07 ,

Consider the 2 state models below. With the left one you are forced into extending the base state model with every additional Pending state (Pending User for example). This might mean rewriting of SLA definitions, reports, dashboards and so on.

The state model on the right allows you to add additional sub-states without changing the base state model, which is useful

Here is a great article explaining about States and Status : https://www.servicenow.com/community/in-other-news/re-status-state-using-status-flows/ba-p/2280932

[Sujit Jadhav · Accepted solution]

Hello @Messiah07  ,

Flow States : 
Waiting > In Progress > Error > Cancelled > Completed

Flow Status :
Draft > Published > Modified

Please mark my answer Correct/Helpful, If applicable

Regards,
Sujit

[ToDo]

Hi Sujit,
to be precise, you should say that the "states" you listed are the "states" each of the stages within a flow can have. The "state" of the stage defines the icon displayed for the stage e.g. in a list view. Did you miss "Skipped" or was is added later?
But maybe you can point me to a documentation on how the state of a stage will be set (in a flow I can only set a stage - but not its state)???