I'm currently customizing the Generic Request form in ServiceNow, and I need assistance with dynamically showing/hiding and making a field mandatory based on another field's value. In the Generic Request form, users select a Configuration Item from a...
Hi! I just created an account on this site, and this is my first post. Please let me know if there is a more appropriate place to post this question. I have just started working on my first dashboard, and it looks like there is a dizzying array of ...
When I Impersonate other users I dont get the Servicenow dashboard by default on impersonator profile. How to enable it. Has anyone of you assist me?
I have created a service portal page for courses.-Created portal header called Course-When i click on the course, it is redirecting to course page.- When i click on add new course , a record need to be added in the page(created record producer for th...
I have a variable which is Lookup Select Box, but in the Service Portal the choices are not displaying to end users.question=18df04358733b9101e3610283cbb359c ---> sys ID of the question End users view in Service Portal
Hi everyone, we are currently working on implementing email notifications, and we have a requirement to make them bilingual in both English and French. The challenge I'm encountering involves the requested item table. When a user submits a request fo...
I want to modify Type section in new interaction in service operations workspace as i want to add open of "Walk Up" along with other options which are there such as chat , phone etc PLEASE CHECK SCREEN SHOT
Hi, Its a questions regarding ITOM Health (Event Management)How do alerts get grouped together to form a Group of Alerts? for testing can I create a Group of Alerts? thank you
I am a fresh SysAdmin currently preparing for the CSA. My organisation is looking to use Visual Task Boards for a project and in preparation I have played around with a Freeform VTB in my PDI. However, I am confused because I cannot change any of the...
Which portal would be appropriate for internal employees to utilize items on a CSM related portal.
Hi Community, a certain flow gets stuck for a Request at "Awaiting" status after all related tasks have been completed with the error that can be seen on the screenshots.Any idea where to start troubleshooting or what can cause the issue? Many thanks...
Hello ServiceNow community, I hope you're doing well! Is there a way to restrict users with the user_admin role from deleting records in the sys_user table? Or is it a default ability of the role like it is for admin? Let me know, Thanks!
Hi All, My requirement is to get data from 3rd party and make them populate as tabular format. For which I have tried with client scripts and incorporated d the logic using html tags however I have faced a challenge to make it readonly.I could'nt abl...
Hi Community, I am trying to create a clone request in my instance but while providing the credential for target instance it is giving error with invalid credentials. I have updated the credentials (password) many times but it still gives the error o...
Hello, I was trying to understand what I might did wrong here.My goal here is to change only value from "###" to "aaa", the rest of the values should remain untouched.Unfortunately with this easy function script I am able to change the value "###" to...