What is an admin account in serviceNow

PriyanshuVerma1
Tera Expert

‎10-16-2023 07:54 AM

I am trying to install an application for virtual agent but i get a popup saying "needs permission to access resources in your organization that only an admin can grant. Please ask an admin to grant permission to this app before you can use it." 

But i am the admin, i have admin role. I don't know what do they mean by admin, here is the screenshot

PriyanshuVerma1_0-1697468039271.png

 

 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to PriyanshuVerma1

‎10-17-2023 04:03 AM

Sorry @PriyanshuVerma1  I doubt , I can help you here. Please raise HI ticket to get it clarified from SN.

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