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Forum Posts

Resolved! Is there a storage alternative to "g_scratchpad" on the Portal?

I'd like to provide services through a portal screen.I've discovered that the "g_scratchpad" I used on the platform cannot be used on the portal.Is there an alternative storage option I can use?Business Rules (Display Triggers)↓UI PolicyI'm currently...

bonsai by Mega Sage
  • 2288 Views
  • 4 replies
  • 1 helpfuls

Problems with starting up On-Premise Application Node

Im having trouble starting up my first application node on Washington DC Patch 6 and RHEL8.10. When I'm starting up the systemctl service it starts up and runs for 1 minute and then shuts down. I have the correct SELinux permissions and servicenow ow...

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Resolved! How do you keep up with your PDI?

I have been thinking on developing some experimental projects on my PDI, but I'm afraid I loose my development if I don't access the instance for some period. How do you backup your developments? Is there a way to use GitHub to store my update sets? ...

GiovannaRP by Tera Contributor
  • 1464 Views
  • 3 replies
  • 2 helpfuls

Resolved! Copy variables to the catalog task description

I have a requirement to copy the value of the variables business_justification to the catalog task description. I tried these to the Workflow Catalog task activity, but non of these are working.var justification = current.variables.business_justifica...

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Merza Lyn by Giga Guru
  • 1955 Views
  • 6 replies
  • 2 helpfuls

Resolved! Pie Chart not displaying smaller value

Good Day, My Pie Chart displays 2  largest values of 3 total values.  Value 1 = 1,322 / 67% ; Value 2 = 824 / 38%  and Value 3 = 1 / 0% (does not display).   Several weeks ago, all values displayed on the Pie Chart properly. Thank you for your help i...

toddharlan by Tera Contributor
  • 2593 Views
  • 8 replies
  • 2 helpfuls

Can I use "sysrule_view" in the portal?

I'm displaying a record form on the portal screen.On the platform, I used "sysrule_view" to switch the view on the form screen.Is it possible to switch views in the portal in the same way?

bonsai by Mega Sage
  • 1308 Views
  • 4 replies
  • 0 helpfuls

How to find Definition/Script for ResourceProfile()

Can you tell me how to find Definition/Script or ResourceProfile().  ResourceProfile() is used as an advanced reference qualifier used by the resource field in the form assigning resources using the ResourceAssignment tab at the bottom of the demand ...

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LFleming by Tera Contributor
  • 819 Views
  • 1 replies
  • 0 helpfuls

Possible to track email open and click through rates?

Hi - I'm wondering if there is a capability that allows for tracking interactions with email.  This would include things like Open Rate, Click Through Rate, and Delivered.  If "yes", would appreciate understand in what product it exists and how it ca...

peterleavit by Giga Contributor
  • 1348 Views
  • 2 replies
  • 0 helpfuls

First Post

Getting my first post out there!

MJA03 by Giga Contributor
  • 1427 Views
  • 5 replies
  • 0 helpfuls

Flow Triggers after the REQ approval

Hi,I created a new catalogue item and new flow. New flow only triggers on RITM level instead of REQ level. REQ level goes to approval group but I don't need approval for this catalogue item. I have action setup in the flow-  Update Record to Trigger ...

SN2024 by Tera Contributor
  • 1868 Views
  • 5 replies
  • 0 helpfuls