Where can I find hands-on practice opportunities to enhance my ServiceNow admin and ITSM skills?

[vtriveditcs]

Where can I find hands-on practice opportunities to enhance my ServiceNow admin and ITSM skills? I have completed all the exercises available in MyLearning.

[Ravi Chandra_K]

Hi @vtriveditcs 

PDI. you can use  personal developer instance of ServiceNow. you can create your own test scenarios, configure workflows, and experiment with different features to enhance your skills. This allows you to gain practical experience in a safe environment.

personal advice: ask your manager if there are any support or junior developer opportunities. this will allow you to see how things developed in the Client Instances.

Please mark answer as helpful if it helped!!

Regards,

Ravi Chandra.

[Matt102]

Review the questions on the community and try to answer them : )

[Dr Atul G- LNG]

Hi @vtriveditcs 

Greetings!!

Hope you are doin well. Begin a trainer this is very common question asked to me, how I can do practice and with my experience sharing some thoughts:

- Spend time on community and see the question and try to answer that or see the answers and try to implement that in your PDI.

- Take help of developer.servicenow.com and there are module wise exercises available which you can do.

- Try to get some capstone project (if freely available on internet)

- Try to think some use case like - Hotel room booking / parking booking / Fee application / class test and many more or even a small app for near by grocery shop. ( Avoid thinking a lot in start of these, think only 1-2 small modules and try to build.)

- Recently I participated in Hackathon in Knowledge23 , you get some use case from there and try to build( My team was Jungle Cats and we build app for Zoo Care taker), see these video and try to build.  

https://developer.servicenow.com/blog.do?p=/post/creatorcon-hackathon-2023-winners/

- Also last but again it my personal view, in SN we have Incident /change and problem and many more application and modules, try to build the same with custom app ( I know , you are thinking if it is already there then why build again) , but my thought is these modules are so many components in background and if you build these from scratch you will learn alot ( Again my personal thought)

Hope my answer give you a more insights and if yes , don't hesitate to accept my answer as Solution Accepted or helpful.

In case you need 1-1 time, please give me private message and happy to help you.

Regards
Atul G.
Learn N Grow With Atul G

[manjusha_]

@vtriveditcs 

1.You need to complete serviceNow admin learning plan 

2.Create your own servicenow PDI .

refer below links-

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/infographic/learning-...

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful based on the Impact

Thanks,

Manjusha Bangale