why incidents are not created after generating alert(alert management rule)

[pavan garige]

why incidents are not created after generating alert 

[SatyakiBose · Accepted solution]

Hello @pavan garige 

I would recommend you to go through these KB articles, and validate if the alert management is properly set in the instance.

1. Incident creation delayed or incident not created from alert
2. Incidents are not getting raised from alerts.
3. Alert Processing Explained
4. Alert Management Explained
5. Alert management rules not creating incidents for all domains