Workflow studio shows loading after created a new subflow

ChinchillaMoMo · ‎05-03-2024

Hi community,

We have upgraded our instance to Washington but then when I tried to create a new subflow, after filling the form, it got stuck at loading, can't go to flow editor.

And when I tried the Flow Designer link, it goes to error page.

Anyone knows what is wrong and where I should try troubleshoot?

Thanks!

Dr Atul G- LNG · ‎05-03-2024

Hi @ChinchillaMoMo

Try to repair the plugin of Flow Designer once.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

ChinchillaMoMo · ‎05-03-2024

Hi, do you mean to repair the Workflow Studio application? Thanks!

Mark Manders · ‎05-03-2024

Is this happening over and over again?

There are some issues with upgrading and not getting the latest Workflow Studio: https://www.servicenow.com/community/workflow-automation-articles/upgrading-to-washington-dc-manual-...

See if you can fix it on your own and otherwise do as Mark Roethof did: create a NowSupport case and let ServiceNow fix it.

Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

ChinchillaMoMo · ‎05-05-2024

Now it is fixed, thanks for the help!