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Can not find HR Case!

Hello everyone,I am currently in the Servicenow Administration Fundamentals self-study course.It is about the task - Explore data structureHere I am supposed to go to :All>System Definition>TablesIn the HR Case in the “Related links” I have to look a...

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Can not find my account.

"I’m not very familiar with ServiceNow, and I’m currently working on a developer instance. I’m still learning how everything works, so any guidance would be appreciated.I recently created a new account, but it is not showing up as an option in the ca...

Resolved! Flow Designer error message: MID Server

Hello all,     Trying to get this resolved and so far I can not resolve this. Any help will be grat The MID Server is up and running with no unresolved issues. See below: Flow Designer: Operation(Retrieve XYZ mailbox Emails./end) failed with error: ...

Marc_007 by Tera Contributor
  • 1619 Views
  • 6 replies
  • 0 helpfuls

Resolved! Flow Designer Look up Record in another scope

Hi,I’ve created a subflow in the Global scope and need to look up records from the following tables:sys_usersn_hr_core_jobsn_hr_core_positionI can successfully look up records in sys_user, but when attempting to access sn_hr_core_job, I receive the e...

CCZMAX1 by Mega Sage
  • 1185 Views
  • 2 replies
  • 1 helpfuls

SLACK community for ServiceNow developers and Admins

For those new to the platform or never new existed.The largest independent ServiceNow developer community with over 11,000 registered members and 500 active daily users. A community-led program to network and share ideas on the ServiceNow cloud platf...

How-To import data directly from an Amazon RDS database

I used the Amazon RDS Spoke documentation to configure credentials for importing data from an Amazon RDS database.  But when I open IntegrationHub I'm not sure how to configure it?  Is there any additional documentation that I'm missing on steps to c...

Jim O_Shea by Tera Expert
  • 1341 Views
  • 3 replies
  • 1 helpfuls

Resolved! Archiving Extended Tables: System Behaviour

Hi,  We have a custom table which is extended basically from Task table. Lets call it as a Table A. There are other 3 tables, which are extended from Table A. Lets call them as B,C and D. If we open table A list, we can see data from tables B,C and D...

madhuv by Tera Contributor
  • 785 Views
  • 1 replies
  • 0 helpfuls

How to trigger the "Subscription Overused" OOTB Notification

Hello Community! This might be a simple solution but I've been wracking my brain for days. Hoping for your help.I just configured Subscription Management for my organization and I now want the Service Desk Manager to receive a notification when Fulfi...

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Dee13 by Tera Contributor
  • 1174 Views
  • 3 replies
  • 0 helpfuls

Custom Applications vs. OOB

I would like to ask how many SN admins are asked to customize a module to fit the companies needs instead of syncing the process to what is already Out of Box for ServiceNow?

thuskey76 by Tera Contributor
  • 989 Views
  • 3 replies
  • 0 helpfuls

Resolved! Using the Upgrade Plan platform feature for Xanadu

Does anyone know if the Upgrade Plan feature will include plugin removal (uninstallation) as a part of the build (on the builder/dev instance) like it does for plugin installation/updates?I've processed all my skipped records and updated all my plugi...

jMarshal by Mega Sage
  • 1066 Views
  • 3 replies
  • 3 helpfuls