Wrong filters
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‎12-20-2024 05:55 PM
When applying filters id does not come back with the desired result.
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‎12-21-2024 07:55 AM
Hello @luisfdord
Could you please provide more details about the filter you're applying? Specifically, it would be helpful to know:
- The table and field you're filtering on.
- The filter conditions you're using.
- Any specific results you're expecting versus what you're seeing.
With this information, I can better assist in troubleshooting the problem!
"If you found my answer helpful, please like and mark it as an "accepted solution". It helps others find the solution more easily and supports the community!"
Thank You
Juhi Poddar
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‎12-22-2024 09:23 PM
Hi @luisfdord on any Table list Filter you have to fill three fields which consist of Field name, Operator and then Value
Example : Incident I have to find Active Record
check below screenshot once you applied filter click on run
If my answer helps you mark helpful and accept solution
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‎12-23-2024 03:36 AM
Hi @luisfdord
It is tough to say, without knowing what you applied and what wrong results you are getting. As suggested by experts @Harish Bainsla @Juhi Poddar follow the steps. Please share some screen shots to understand your issue more better.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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