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Developer Passport Brazil is Here! Pack your bags! We're headed for the Brazil release. Join us today through Friday as we embark on a week of demos and Q&A with ServiceNow Product Experts, prepping you for upcoming Brazil features! Watch now! What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Public Sector Low-Code App Engine Innovation Workshop Hosted by Mayleen Fitzcha 23 Sep, 2026 05:30 AM PDT Event Details Online [Webinar] Unified Vulnerability Management: Risk Reduction Beyond the Patch Hosted by ShaunaV 23 Sep, 2026 08:00 AM PDT Event Details Online [AMS / EMEA] Register Today! 2026 September EA Vision Series - Roadmap, Customer Stories & more Hosted by RebeccaH5 23 Sep, 2026 08:00 AM PDT Event Details Online [ANZ] Register Today! 2026 September EA Vision Series - Roadmap, Customer Stories & more Hosted by RebeccaH5 23 Sep, 2026 03:00 PM PDT Event Details Online [Asia] Register Today! 2026 September EA Vision Series - Roadmap, Customer Stories & more Hosted by RebeccaH5 23 Sep, 2026 08:00 PM PDT Event Details Online Webinar: Governance was built for human speed. AI moves faster. Hosted by Carrie Lea 24 Sep, 2026 05:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

create change landing page customization

Hi guys,please is there any option how to change this?I tried to find it somewhere but didnt succeed yet, I would like to create new sections and rename existing ones and so on...thank you for any advice!

  • Question

Sheduled report conditional script NEVER gets evaluated

Hi SNCommunity Team,Greetings. Sheduled report conditional script NEVER gets evaluated Business RequirementThe report should run on the first business day of every month.Expected behaviour:If the 1st of the month falls on a weekday (Monday-Friday), r...

  • Question

Exploring CMDB: A Deep Dive into cmdb_ci_ip_switch in ServiceNow

Understanding the cmdb_ci_ip_switch Table in ServiceNow     In the world of IT service management, effective management of network infrastructure is paramount. ServiceNow, a leading platform in this domain, offers a comprehensive solution for managin...

  • Article
  • Architect

Stale CI Inclusion Health Metric

Hello,I am looking to only include my principal CI classes in the Stale Metric but seem to be getting more CIs counted due to removing the staleness inclusion rule on the parent table(cmdb_ci). What is best practice in setting up health inclusion rul...

  • Question

Issue with Add Users to Group in the flow designer

I have configured a flow using Add Users to Group and facing an error: PowershellProcessRunner was interrupted to complete in 300 seconds  It is happening at instance level not specific to one particular flow and I need help to fix this.

  • Question

Response Templates within the Health and Safety Workspace

Hi everyone,We are implementing HRSD + Health and Safety for a customer. Some of the teams will access both HR Agent Workspace and the Health and Safety Workspace. In the HR workspace, you can use Response Templates but within the Health and Safety W...

  • Question

Contact to sys user migration

Hi All, Request your expertise in below two point.1.our customer want to migrate contact user to sys user, to do so is it better to deactivate former and create the sys user separately OR convert contact to sys user. Any implication. 2.In addition , ...

  • Question
  • Customer Service Management

I have the 400 error while integrating aws with servicenow.

I want to integrate aws with servicenow through service graph connector for aws.But,that shows 400 error while test the connection with the message "Authorization header cannot be empty (hashed with SHA-256 and encoded with Base64): '47DEQpj8HBSa+/TI...

  • Question

Requirement to hide variables on Reports for HR Case

I've a requirement to hide certain variables from the report based on user location for sn_hr_core_case table even if they have report admin.The variables are stored in the variables editor and it's not mapped too any field.I tried creating ACL on qu...

  • Question
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