SOM-TMT: Managing Customer's products across Catalog (P/S/R) Spec versions

[Tom Schnarr]

Have you ever introduced a new version of your product-service-resource specfication and then not been able to move your existing customer's products to the new version.   You may want to introduce new child products/services for them, introduce new choices, characteristics or models.  In this video we discuss the new capabilities introduce in the Q2'24 and Q3'24 store release in support of this.

Let me know what you think

[Kenta Koizumi]

@Tom Schnarr 

This video will help me understand how to manage catalog versioning.

How can I view the history of the Net Price?

For instance, a customer bought "Product Offering A" for $1,000. Later, I updated it and changed the price to $1,500. If I perform an "Upgrade Inventory," the Net Price will be updated to the new price, but the old price is not displayed.

[molayd]

Great content, @Tom Schnarr .

Got a question. The Upgrade Inventory action creates a job which in turn creates a Change Order. So, will this change (customer) order go through as usual decomposition process and relevant underlying workflows (based on fulfilment policy decision tables) get triggered?

Thanks,

Molay

[Tom Schnarr]

To Molay's Question - when you greate the upgrade job, identifying each existing Product Inventory (PI) record that is to be upgrade, an order is generated for each PI and that order will go through the full process of validation, decomposition, domain orders for a standard change order.

[Tom Schnarr]

@Kenta Koizumi  - to your question on where is the history of the net price.  On the Product Inventory (PI)/Sold Product (SP) table, please find the fields unit_price, pricing_method and periodicity which will show the current value for the PI/SP record.  The order line item has the history for each price record  (see fields such as total_one_time_price, total_recurring_price, cummulative_monthly_recurring_price etc.)  These fields are expected to be further enhanced in an upcoming release.

<unit_price>2750</unit_price>

<pricing_method>one_time</pricing_method>. -> alternative here is 

<periodicity/>

[gashok35]

Do we need to create individual catalog for P/S/R in sc_cat_item table ?