I need Service bridge version 1.1.0 (not legacy one) pre cloning and post cloning steps

kiran kumar m1
Tera Contributor

I need Service bridge version 1.1.0 (not legacy one) pre cloning and post cloning steps

4 REPLIES 4

chetanb
Tera Guru

Hello @kiran kumar m1 

 

you may want to check

https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=7d4a107383aee1109cccf3d6feaad3be

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1204283

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Regards,

CB

I am not able to access this kb articles

could you please provide the data present in the kb articles .I guess they are private.

Phillip Godwin
ServiceNow Employee
ServiceNow Employee

Hi - the article doesn't exist for the current Service Bridge versions because the clone preserves and excludes are now included with Service Bridge. 

 

  1. Service Bridge creates the appropriate exclusions and preserves for cloning between instances when it is installed. Ensure that the Service Bridge application is installed on bother the source and target instance before cloning. This will create the appropriate cloning excludes and preserves, and table structure on the target instance. If the target instance does not have these components installed, there could be issues with cloning. 
  2. The configuration elements of Service Bridge, such as Remote Task Definitions, Remote Catalog Items, Transforms…… will clone across instances. Connections (RPS) between instances are unique to the instance and will not clone, so the connections will need to be created on each instance, after which the content can then be applied to the customer connection based on the customer criteria.

 

Hope this helps.

 

...phil