I need Service bridge version 1.1.0 (not legacy one) pre cloning and post cloning steps
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‎02-27-2024 11:11 PM
I need Service bridge version 1.1.0 (not legacy one) pre cloning and post cloning steps
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‎02-27-2024 11:24 PM
Hello @kiran kumar m1
you may want to check
https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=7d4a107383aee1109cccf3d6feaad3be
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1204283
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
CB
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‎02-28-2024 12:25 AM
I am not able to access this kb articles
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‎02-28-2024 12:43 AM
could you please provide the data present in the kb articles .I guess they are private.

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‎02-28-2024 04:50 AM
Hi - the article doesn't exist for the current Service Bridge versions because the clone preserves and excludes are now included with Service Bridge.
- Service Bridge creates the appropriate exclusions and preserves for cloning between instances when it is installed. Ensure that the Service Bridge application is installed on bother the source and target instance before cloning. This will create the appropriate cloning excludes and preserves, and table structure on the target instance. If the target instance does not have these components installed, there could be issues with cloning.
- The configuration elements of Service Bridge, such as Remote Task Definitions, Remote Catalog Items, Transforms…… will clone across instances. Connections (RPS) between instances are unique to the instance and will not clone, so the connections will need to be created on each instance, after which the content can then be applied to the customer connection based on the customer criteria.
Hope this helps.
...phil