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Unable to load Catalog Hierarchy diagram

Hello:I get the following message when I try to view the Catalog Hierachy from any of the specification records or the Product Offering record. I am a able to view the hierarchy of any of the OOB specs. Appreciate your assistance in advance! Mahesh

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Resolved! OM data model

Hi, Do we have the data model of OM or any reference document which will guide us like in which table the attribute/characteristic/actions are getting stored?  Thanks.

Resolved! Order not getting decomposed

Hello All:I am new to OMT but have completed the course and setup a complete telecom offering; Resource, Service, Product specs and the Offering. I set things up exactly the same in one of my company's instance as I did in my learning instance provid...

Telecommunication Service Management

Hello everyone,I am a beginner in TSM can anyone help me out in understanding do we need to have consumer(who use servcenow) and provider(who use servicenow) instances only or any platform can work?As we have service bridge to connect two instances i...

Naga14 by Tera Contributor
  • 643 Views
  • 2 replies
  • 0 helpfuls

Slot/Interface Naming Pattern in Models

 Hi,Please help to get documentations for "Slot" & "Interface naming pattern". Want to add equipment name instead of "Slot" during instance creation. Current name: - Slot-1Expected name: -XXXX/ASR 9006/0/Slot-1    Thanks.

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Debugging OM

I understood that we have debugging/log options for flows but is there any way that we can debug the OM as well. I need this, so that we can debug the whole flow what values are getting passed from the order to the flows/subflows etc.Currently, I hav...

Communicating within domain orders

Hi members, As per recommendation in sample flows/sub-flows in OMT demo data, Order Stage is used to control the flow progression among several domain order flow. For example, a CFS flow should only start after its child RFS has order stage as X. For...

MolayD21 by Giga Guru
  • 466 Views
  • 2 replies
  • 0 helpfuls

Fallout management

Is there any extensive documentation available for fallout management in the Order Management? We want to implement fallout for our flow. We have logics to be executed during fallout. One more question would be what all actions we can take when a fal...

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