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Gerard Dwan
ServiceNow Employee
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02-06-2023
09:39 AM
Were these pages from the 'content pages' table or are you referring to a subset of knowledge articles?
If it is a subset of the knowledge articles, you will need to create a new EVAM configuration and template with a filter with the specification that they are pages (and update the image as specified in the article above).
If it's from a new table, you will likely need to create a net-new EVAM configuration, template, and make sure your Search Results Actions are mapped properly, in addition to adding the image.