These are excellent assessment questions, @Ashok Sasidhara . Assuming that organizations are not mature in all these dimensions, what example practices have you found to be most effective in sustaining a healthy cmdb? What would you expect for answers to your questions in initial, low, medium maturity organizations (e.g. governance, training, sponsorship, metrics, criteria for service definition, relationship to assets, etc)?

 

Yes, I think I'm asking for a follow-up article (or your recommended read list).