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Alex Coope - SN
ServiceNow Employee
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02-23-2024
06:23 AM
Hi @Nelisvdw,
If in the comparison UI all of the translations are greyed out because there's a value already present then that would make sense. Currently it wouldn't clear the translation if the English source has changed, so if in the situation you have a piece of English text that has changed, find the row, click the "padlock" icon on that row and clear the previous translation, then you'll be able to send it.
It's important to note, that the behaviour is true for any artifact,
Many thanks,
kind regards