Hey @Mark Roethof, et al,

Thanks for sharing this. I followed exactly the steps but no metrics created under my metrics definition. Can you please let me know where did I missed?

Overview: Need to keep the history of Description field value changes in Control (sn_compliance_control) form

 

1. Metric Definition:

2. Business Rules:

2.a When to run:

2.b Advanced:

2.c Note that I created global GlideScriptRecordUtil to solve the 'GlideScriptRecordUtil is not allowed in scoped applications' problem (Ref)

3. I also have set sn_grc_item table collection to be audit = true

4. I also checked the scheduled job next run: 'metric update events process' to test (KB0963918 )

 

But there is still no metric created when I changed the Controls Description field.

 

Appreciate any help here. Been hitting walls for hours now.

Advanced thanks!

Anna.