Any new training resources covering minor configuration to workspaces

Will Mathies
Tera Contributor

Are there any new training resources covering minor configuration to workspaces like adding  fields or UI Actions? The training resources we currently see are focused on building a whole new app or experience with little guidance on how to work with existing workspaces.

 

We have use cases where users want to make reasonable UI configurations they were able to have in the old non-workspace UI but now the new "better" UI is not able to support. We feel this is more due to lack of documentation, instruction, and training resources then lack of technical capability. Now that workspaces have been out for multiple releases and the UI is central to all user activity it is expected that the ability to configure the UI would be smoother.

 

We would be interested in documentation links and new "on-demand" training, but we are also interested in any recommendations on where to get guided "deep dives" or "in-person" training on modifying existing Workspaces, Mainly we would like an opportunity to ask questions and improve our understanding.

 

Best Regards,

Will

1 REPLY 1

Sid_Takali
Kilo Patron
Kilo Patron

Hi @Will Mathies We have one course on Now Learning portal which is about HR Agent Workspace Configuration - Tips and Tricks and refer below article as well

https://www.servicenow.com/community/next-experience-articles/basic-overview-on-migrating-to-a-confi...