Best Resources for ServiceNow Certification?

[paulsb754]

Hi everyone,

I’m preparing for ServiceNow certifications and looking for guidance on the best training resources and study tips.
Any recommendations for courses, learning paths, or exam prep strategies would be really helpful.

Thanks in advance! 😊

[Dr Atul G- LNG · Accepted solution]

Hi @paulsb754 

As an SN trainer, let me share my thoughts.

All mainline certifications are equally important and valuable. Each one has its own vision, purpose, and learning material.

The first point when preparing for a mainline certification is learning through official training or eBooks as a single source of truth.

Spend quality time in the training and complete the labs. Read the lab instructions word by word and then perform the tasks.

If an eBook or training material is available, read it thoroughly—repeat it multiple times if needed—and take detailed notes.

Avoid relying on dumps, as they can be confusing and may cause you to lose confidence.

[Fp568]

Hi and welcome 👋

A good place to start is Now Learning, as it’s the official and most up-to-date source for certification content. Follow the recommended learning path for the certification you’re targeting and make sure you complete the labs, not just the videos. Hands-on practice in a personal developer instance is key, as the exams test understanding of how the platform works, not just theory.

Focus on one certification at a time, use the exam blueprint to guide your study, and revise core concepts like tables, relationships, security, and best practices. Community blogs, YouTube walkthroughs, and practice quizzes can help reinforce learning, but always align them back to the official material. Consistency and real platform usage will make the biggest difference.

[Maham Tahir]

hi @paulsb754, 

To take over view of each feature/module, start exploring some courses of Servicenow University and practice all exercises in your development instance:
https://learning.servicenow.com/now/lxp/home

If you find any difficulty in implementing anything, Product documentation is the best resource. Otherwise community is always here, just post your queries and questions!

I'd recommend start with learning ITSM module. 

If you find my response helpful, mark it as helpful and accepted solution.

Regards, 

Maham Tahir.

[alfied · Accepted solution]

I’d recommend starting with ServiceNow’s Now Learning platform since it follows the official exam structure. Along with that, hands-on practice in a personal Developer Instance really helps in understanding real scenarios.
Also, using good Udemy/YouTube courses and mock exams makes preparation much easier and highlights weak areas.

Simple, practical, and effective 👍