ServiceNow Developer Training | Preparation for Scripting | Part 1

Exciting new Training and Certification developments heading your way!

We’ve got some exciting Training and Certification developments headed your way. These new offerings deliver additional training options no matter where you are in your ServiceNow journey—and are desi...

Beware the exam preps

So a person I tutor on-and-off in ServiceNow approached me the other day wanting to go over questions she got wrong on a few of the exam prep sites. Those who've known me long enough understand my opi...

ServiceNow Certification Program Overview - Update July 2018

Updated July 2018. We have had some recent changes to our certification program. Previous post and information is now outdated. Please refer to the attached FAQ.

Determining ServiceNow Certification Legitimacy

Recently I was surprised and saddened to see a thread asking how to validate someone's certification. Its sad because the cert is such a poor litmus test of capability. Here I present questions to pro...

ServiceNow Technical Training content updated to Geneva

I am happy to announce that our existing ServiceNow technical training content has been updated to reflect our Geneva release. You can always find our list of offerings on our corporate website by cli...

Need help promoting our Certified Application Developer program!

At Knowledge15 last year, we had 400 people register for our inaugural release of our ServiceNow Certified Application Developer (CAD) exam. We are gearing up for another 400 slots at this year's K16 ...

PPM Training - a Video Update

Following up on the recent Fuji release introducing such impactful capabilities as Ideation, Project Workbench, Agile integration, and Test Management, and with the PPM course fully updated to incorpo...

Your Knowledge15 Fuji Feast Starts at Pre-Conference Training

by Michelle Corona, ServiceNow Education ServicesThe Successful Consumption of Fuji KnowledgeKnowledge15 Pre-Conference Training is one of the places you will feast your eyes on the Fuji Release's UI1...

Users Groups, and Roles (and....)

We tend to think of User Administration as just 3 tables - Users, Groups, and Roles - but there are actually other pieces. Some that we administrate (like Access Controls and security fields on Knowle...

People do Stuff to Things

Just a little something I thought might help people trying to understand the ServiceNow Platform, and where you might go with it.Enjoy - and please let me know if this was useful, and / or give me sug...

Certification Prep

So maybe you've signed up for ServiceNow System Administration Certification. Or maybe you're thinking about it. But let's face it - the part that scares us is the "study" part...In this short video, ...

How to Register for ServiceNow Certification...

Interested in validating your skills through ServiceNow certification?It all starts with registering for the Certification Exam. Here's a quick video overview of how to get started. If the video takes...