Big Career shift - need help

Go to solution
Asha
Tera Contributor

4 hours ago

Hi Everyone,

I completed my graduation in Nursing, but I have a strong interest in building a career in IT. I recently transitioned into ServiceNow, completed the Fundamentals course, and earned my CSA certification.

Now I am at a stage where I feel a bit confused about the next step. In India, most job openings require ITSM along with additional modules or development skills. As someone from a non-IT background, I’m unsure which module would be easier to understand and help me build a stable career path in ServiceNow.

Could you please guide me on:

  • Which module would be suitable for someone transitioning from a healthcare background?

  • Should I focus on ITSM + another module or ITSM + development?

  • What would be the best learning path to improve my job prospects?

I’m highly motivated to build a long-term career in ServiceNow and would really appreciate your guidance and suggestions.

Thank you in advance!

0 Helpfuls
  • 363 Views
1 ACCEPTED SOLUTION

Go to solution
Dr Atul G- LNG
Tera Patron

4 hours ago

Here are a few tips:

  1. Follow this master playlist to strengthen your JavaScript skills specifically for the ServiceNow platform. 

https://youtu.be/62Nabpb94Jw?si=FqBwRN2B8C71aYHr

 

  1. Spend at least 1–2 hours daily on the ServiceNow Community. Observe the kinds of technical questions being asked and how experienced members respond. You’ll learn a lot passively this way—and I highly encourage you to start answering questions as well. Explaining concepts to others will improve your technical thinking and deepen your understanding.

 

  1. Explore the free courses available on the ServiceNow Developer Site. These are practical and focused, and will help you apply your knowledge directly on the platform.

  2. https://developer.servicenow.com/dev.do#!/learn/learning-plans/yokohama/citizen_developer
  3. https://developer.servicenow.com/dev.do#!/learn/learning-plans/yokohama/servicenow_application_devel...
*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

Learn JavaScript on the Now Platform: Overview
Learn JavaScript on the Now Platform: Overview
youtu.be/62Nabpb94Jw?
JavaScript on the Now Platform enables you to create more complex logic and user experiences. This video series introduces you to the JavaScript language specifically tailored to its use in the Now Platform. Lab exercises in this series give you experience from basic syntax to flow control to ...
5 REPLIES 5

Go to solution
SohamTipnis
Kilo Sage

4 hours ago

Hi @Asha ,

Congrats on your CSA🎉! Since most roles in India expect strong ITSM knowledge, keep ITSM as your foundation. Along with that, either choose IRM/GRC (a good fit considering your healthcare background and compliance exposure) or focus on development (scripting, business rules, and flow designer) for better long-term job opportunities.

Best approach: Strengthen ITSM, learn basic scripting, then add one specialization. Consistency and hands-on practice will improve your job prospects significantly.

 

ServiceNow Documentation and ServiceNow University will help you in your journey.

 

https://www.servicenow.com/docs/

https://learning.servicenow.com/now/lxp/home

 

All the best👍, @Asha.

 

If you find my answer useful, please mark it as Helpful and Correct. ‌‌‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

0 Helpfuls