Book "ServiceNow System Administration Participation Guide" in PDF

Community Alums · ‎08-25-2016

Hi,

It is possible to have the book "ServiceNow System Administration Participation Guide" in PDF format?

Thanks and regards,

RMC

zica · ‎08-25-2016

You are welcome

This is a book they provide when you attend the admin training course.

If you want to know about one specific topic, you could either find the answer / info within the community (blogs, threads, discussions...) or servicenow wiki

View solution in original post

claires · ‎10-15-2016

Michelle,

It does not explain the policy at all. We pay for a course, we should be able to print out the document for future reference. Not everyone likes an e-book. Some of us like to make notes and underline and tag pages. Not being printable is a HUGE disservice and a disadvantage to your customers.

claires · ‎01-19-2017

in addition... I am taking another course and the book is $75.00 and the MINIMUM shipping is $21.00. Are you kidding me! Ever hear of book rate?????

JonL · ‎01-20-2017

Hi Claire - we are looking into this. The first shipping example we pulled from our vendor in Toronto was FedEx Ground for $21.15 and UPS Standard was $9.01. Strangely, FedEx Overnight was $15.31. One of our coordinators will reach out to you to help rectify this.

/jon

mikereed · ‎02-08-2017

Hello,

Where can we purchase the books associated with the exams?

Michael Reed

Community Alums · ‎02-13-2017

Hi Michael,

Nowhere unfortunately. The "official books" are a bonus available only for attendees. The most similar is the Mastering ServiceNow (version 2), available here Mastering ServiceNow - Second Edition | PACKT Books .