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Task 09: Remediate Duplicates - Reset?

I am having a great deal of trouble completing Task 09: Remediate Duplicates on the configuring the CMDB. After completing it incorrectly, there is not anyway to go back and complete it again because there is a server record missing. Is it possible t...

SPM Fundamentals On Demand Lab

I am on Lab 3.3.1, TC033102, and stuck trying to locate the project "Automated patch management across IT systems". I am impersonating Paul Martin, and this project isn't found. It is used to add a subproject to a project.   What should I do about th...

garyk1 by Tera Contributor
  • 397 Views
  • 1 replies
  • 0 helpfuls

CSA certification Exam discount voucher

Hi Everyone ,I am preparing for the service now Certified adminstartor(CSA )Exam.I wanted to know if there are any active discount vouchers or certification compaigns available for the CSA exam.If anyone has information about current vouchers or ways...

nj226406 by Mega Contributor
  • 2147 Views
  • 10 replies
  • 2 helpfuls

CSA Results Mail ID

Hi Team, I have  cleared the CSA Exam on 27th of this month. I have cleared the exam. But I have registered the exam from official mail id and I am no longer associated with the company now. But the results were sent to my official id. How can I rece...

I can't log into ServiceNow University

Hi. When ever I try to log into ServiceNow University it gets stuck in an endless cycle of logging in and getting redirected back to the homepage. I get through username, password, and authenticator before it starts flipping back and forth. It doesn'...

Martin Kj_r by Tera Contributor
  • 1926 Views
  • 10 replies
  • 1 helpfuls

Eligibility for CSA Voucher

I earned the Eligibility for CSA Voucher Badge on 04/02/2025. I want to take the CSA certification. Where do I get the voucher number and how to I register?  Regards,Ansu Rogers

AnsuR by Tera Contributor
  • 1042 Views
  • 4 replies
  • 0 helpfuls

List and filters

i have a problem in list and filter when iam clicking on All option then clicked on incident after that iam not getting all incident option and iam getting show/hide filter option and not getting "Select the Priority column to sort the list so that 1...

saikirancha by Kilo Contributor
  • 401 Views
  • 2 replies
  • 0 helpfuls

Moving Certification and Badges to Another Account

Hi,I'm moving to another company soon and will no longer have access to my company email which is linked to the Partner Portal. I emailed support and they deactivated my account associated with my company email. The problem is that all my badges and ...

Community Alums by Community Alums  
  • 16796 Views
  • 11 replies
  • 4 helpfuls