CAD Voucher

[Anthara S]

Hi,

I have completed my Certified Application Development course and my voucher expired after a year. So, I have retook the course and got the new voucher, but when I try to claim it, it says expired. Appreciate help on this!

As the UI has changed from Nowlearning to ServiceNow University, when I try to raise a case, I just see the Knowledge article related to it but no proper link to raise a ticket. 

Thanks

[GlideFather]

Hi @PrasannaSamuel,

please refer to my thread to find helpful links:

[ServiceNow University] - Vouchers eligibility, Free Trainings, Paid Exams and Payments | FAQs 

but in general, to claim CAD voucher:

• Complete the FREE training,
• Upon completion you will become eligible for that voucher (Eligible doesn't mean free),
• Voucher is valid for one year and it's assigned with your profile, cannot be used by anybody else,
• Then you can claim it here:
  • the voucher shall be also delivered to your mailbox,
  • https://nowlearning.servicenow.com/now/lxp/learning-dashboard

• while claiming you will be asked to pay for the voucher 300 USD + taxes