Can't take exam - NowLearning incorrectly saying prerequisites not met

[louiserp]

I just completed the entire Flow Designer Micro-certification learning path. This is from the last course in the path:

However, NowLearning is not refreshing - it's still showing that the last section is still In Progress:

Because of that, I am not able to take the exam since it thinks I haven't met the prerequisites - I need to get this done today.

I had this happen before with some courses. What I did previously was just go to the beginning of the course, scroll through all the pages until I got to the end again, and refreshed. However, I've done that a couple of times for this course, and it's still not refreshing.

Please help - thank you!

Louise

[Dr Atul G- LNG · Accepted solution]

Hi @louiserp 

You could try clearing the browser cache, or use a different browser. Additionally, try logging out and logging back in. If the issue persists, please log a "Now Learning" case.

[louiserp]

That did it - thanks for the tip!