I have just completed the course: ServiceNow Administration Fundamentals, and at the end it mentions that you should request and maintain your own PDI. I have a PDI now but the instance is missing a critical application that I had available in the filter search of the student instance.
The entire "Reports" application. (Reports > View / Run). Reports > Create New. etc.
Below is a screenshot of my PDI, searching for "/ r" as the shortcut to Reports. (I have tried all other searches as well)
What I am expecting to find is the below screenshot:
This is the student instance that has the Reports application set up.
My question is how do I replicate this in the PDI? Is it missing a plugin I need to install? Or is the Report application something that comes pre-loaded in student instance but needs to be built in the PDI?
Appreciate any insight if anybody else has come across this!
Hi @EricKPMG
The steps you're referring to are applicable to older versions or those earlier than Xanadu. In the Xanadu version, these steps are no longer valid since reports have been moved under Platform Analytics.
If you still wish to access reports the old way:
- Navigate to the Application Navigator.
- Use
sys_report.LIST.
or
under visualization
Hi @EricKPMG
That's the 'Admin Home' page. Navigate to Admin > Admin Home as per this screenshot:
At some point, when using the Now Learning instance, you must have favorited it and renamed it as 'Reports - View / Run'
Hi @EricKPMG
The steps you're referring to are applicable to older versions or those earlier than Xanadu. In the Xanadu version, these steps are no longer valid since reports have been moved under Platform Analytics.
If you still wish to access reports the old way:
- Navigate to the Application Navigator.
- Use
sys_report.LIST.
or
under visualization
