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Hi, I have an issue while converting a .txt file to .zip file through script. Actual, requirement is "whenever .txt file is attached to a ticket, we need to convert that .txt file to .zip file."For that , i have created a on BR on sys_attachment tab...
Hi All, I have query regarding Knowledge Management. I have some knowledge articles. In those article, I directly enter one hyper link in textarea. If we click in view article and click the link it will open in new window.My requirement is not for o...
Does any one have idea of how to pass value from one dynamic content block to another dynamic content block so that we can make use of that parameter value to perform any kind of action with that parameter value?
Hello implement community, A new server request has been implemented in the Service Catalog.To get new server requests out of the emails and hallway conversationsthe Service Catalog item was kept simple so it could be implemented immediately. Right ...
How to display a pop up message through a business rule??
At this time, I am working in asp.net. But I want to learn service now. what should the way of study to learn service now.
Hi,we are using a mail script notification to send date time field values like 'Date Opened' & task SLA - Planned End Date time.Date opened field is showing proper time of ticket creation in PDT time zone as default.when it comes to Planned End Time ...
Hello,Can anyone direct me to a webinar or some type of on-line training to learn how to best use the Project Management application? Looking to find other ways to learn besides the books in the wiki. Thanks.Troy Jensen
Hi,Please let me know of authorized Training center in chennai tamil nadu for Service Now Certification. I found the below urlspectramind.wikidot.com/servicenow. Is that authorized training provider. Please let me know.ThanksS.Vinoth
How to create customised List View?I tried creating view , the view is displayed but the conditions are not working properlyPlease help me out as I am new
Hi,i recently started working on ServiceNow and a new to it. Can somebody please provide me few links to ServiceNow training videos / ppts apart from the link below since i already gone through that:http://community.servicenow.com/learning-centerDo i...
Hi Community, this is first of many posts, I expect!I am currently working my way through a Service-now implementation and we plan to go live in 6 weeks.I have to start getting all the users trained and ready for this new solution, I would like to se...
Hi,What is the significance of specifying a negative order on UI action?Please see the attachment for details.Thanks
Is there any documentation available for conducting user acceptance testing around Incident Management (actual use case scenarios)? I looked on the wiki but did not find anything. I would think there would be a baseline we could use to start!Thank yo...
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