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Cannot access ServiceNow University

Kathy Petersen
Tera Contributor

I am unable to access ServiceNow University.  I recently (end of June) changed my user id in ServiceNow.  I can access Developer, Community, and ServiceNow documentation.  The screen keeps refreshing and says unauthorized.  I need help from ServiceNow to unlock my learning profile.  There was documentation of another person with the same issue.  

I have deleted cookies and browser cache in Chrome

Tried to access with the Edge browser

Rebooted computer.

 

6 REPLIES 6

HungD
Tera Contributor

Hello, I am experiencing the same problem. Could someone assist?

HungD
Tera Contributor

Hello, I am experiencing the same issue. Could someone assist?