cant seem to find Social Media Management in the Flow Designer Create a Flow assignment
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11-14-2023 01:29 PM
Is anyone else encountering an issue in finding the Social Media Application in Activity 1 of FLow Designer: Create a flow? It's hampering me in viewing all the necessary drop down selection indicated in the activity instructions. It's stopping me from moving forward in the training.
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11-16-2023 08:13 AM
Yes it is happening with me too I am unable to find social media management as well and hence stuck.
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12-04-2023 10:48 AM
@Yousaf Hello Yousaf,
I am encountering the same problem. Can you help us with an answer?
I also can't find the Monitor [x_snc_social_media_monitor]. Looking forward for your answer
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01-15-2025 10:13 AM
It is now 2025 and this is still missing. Is there a way we can get ServiceNow's attention to fix this?
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01-16-2025 07:04 AM
Okay, found the issue. For other newbies like me this is just an issue with which training instance you have spun up. At a minimum it looks like you need to be on the Washington release. To find out what release you're on go to All > System Diagnostics > Stats. In there you can find the build name. You'll need Washington minimum to find the Social Media Management app. This may mean terminating one of the other instances you've spun up and requesting an instance from the flow designer courses specifically.
