Unable to Pass List and Filters Task

[lynp3333]

I am not getting a dropdown to change the "state" to "in progress" for all; I highlight them with the list editor, but when I click in the state field, there is nothing there to change the "on hold" ones to "in progress"  Please help.  Thank you.

[Mark Manders]

You need to check if list edit is on for the field and also if there aren't any policies/acls blocking the change.

It can also be something in a state flow setting, although I doubt that, because it's about incidents.

[Dr Atul G- LNG]

Hi @lynp3333 

What error or message you are getting. You need to double click on any state.  Also as @Mark Manders  mentioned do you have list updater role?

[lynp3333]

I was able to get through the course; thank you so much!