CAS-PA - Performance Analytics exam tips

SC4
Tera Expert

Hi.

Anyone here has done the Certified Application Specialist - Performance Analytics exam?

I have experience in building Dashboards, data collector jobs, indicators, breakdowns, widgets and using the Analytics Hub. Also done the PA Basics course and the on demand course. Is this enough or is mandatory to do the Advanced course as well? I also know how to work with Spotlight which is an advanced course topic. 

I have no idea if this enough. Would appreciate a few pointers.

Thank you.

3 REPLIES 3

Allen Andreas
Administrator
Administrator

Hi,

I'd recommend reviewing the CIS-PA blueprint, for example: https://www.servicenow.com/content/dam/servicenow/other-documents/training/mainline-blueprint-cas-pa...

This will explain any recommended courses, category sections that will be covered, example questions, and exam details and specifications.

It sounds like you've got most, if not all, things done that you need to (NowLearning courses, real world experience and use cases, hands-on practice, etc.).

Outside of that, I'd highly recommend staying away from third party sites and studying "knowledge dumps" as 80%+ of the time, the questions/answers are incorrect or not even in the scope of the exam, and it just leads to more stress and trouble than is needed.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Hi. I appreciate your response. Have you done this exam?

I am looking for personal experience with the exam. Were the questions straightforward? 

 

Kevin AA
Tera Contributor

I recently passed the CAS-PA exam and I personally like the format of the exam. It's very close to real-life scenarios encountered when you are just starting PA. If you already taken a couple of CIS exams, you may find the CAS questions phrased differently. Less definition of terms and more of situational questions.

 

Aside from what the exam blueprint says, I recommend watching ServiceNow's "Performance Analytics Office Hours" channel - https://www.youtube.com/playlist?list=PLkGSnjw5y2U6HotK0MQUbCrzVog_zBWat

 

There are a lot of videos but the following really helped me passed the exam:

  1. Debugging in Performance Analytics & Reporting - https://youtu.be/gp1dc1tlt3Q
  2. Leveraging Formula Indicators - https://youtu.be/BWVt6UXj9RM
  3. Leveraging Time Series with Platform Analytics - https://youtu.be/aM6JtUndRYk
  4. Unlimited Breakdown Levels - https://youtu.be/EScGIP_ZQDI
In this Performance Analytics Academy, we discussed and demoed Debugging in Performance Analytics & Reporting. Our presenter went into great detail to show ways that you can Debug things within Performance Analytics & Reporting. If you have ever needed to debug Report Access, Dashboard Access ...
In this Performance Analytics Academy, we discussed and demoed multiple aspects of using Breakdown levels. We take a deep dive in Breakdown Matrix, Breakdown Rollups - Materialized, and Breakdown Relations. Take the time to check out this Performance Analytics Academy session if you have questions
Interested in seeing % of Open Critical Incidents or the Change in New Incidents Weekly and Monthly? This is the Office Hours for you! Performance Analytics gives the ability to perform advanced mathematical equations against Indicators in Formula Indicators. During this Performance Analytics and
In this Platform Analytics Academy we discussed how we can leverage the ability to report on weekly, monthly, quarterly, or year-to-date numbers that show cumulative progress up until the current point? Instead of defining multiple indicator sources and indicators to track each interval ...
The Platform Analytics Academy helps users maximize the value of the ServiceNow platform through data-driven insights and analytics. The academy offers a ser...