Certificate of completion

umar90652109635
Kilo Contributor

I have completed my CIS-Data foundation Exam ,but certificate shows pending

Any help please i raised a ticket CS0613040 no response

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

Hi @umar90652109635 

You need to wait for the case response. In the meantime, try logging in again and check whether the certificate is generated or not.

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Juhi Poddar
Kilo Patron

Hello @umar90652109635 

 

Sometimes the certification status can take a little time to reflect after completing the exam. Since you have already raised a case (CS0613040), the team should get back to you for sure.

I would recommend waiting for some time and monitoring your email for updates. šŸ™‚

Thank You!

Juhi Poddar

Tanushree Maiti
Giga Patron

Hi @umar90652109635 

 

Contanstly follow up with Now support.

In Parallel , please check ,if it is showing in Servicenow University for downlaod.

 

  1. Log into your ServiceNow University account.
  2. Go to the navigation header and select My Learning. The Learning Dashboard displays.
  3. Navigate to the My Achievements widget and make your selections:
    • From the My credentials section, select the relevant tab from the following options: 
      • Mainline certifications
      • Micro-certifications
      • Accreditations
    • From My badges section, select View all to display all the badges.
      NOTE: Digital badges cannot be downloaded.  
      TanushreeMaiti_1-1779271527799.png

  4. Navigate to the relevant certificate and, if applicable, select the 3-dot (ellipses) icon. From the menu, select one of the following options:

refer: https://learning.servicenow.com/lxp/en/credentials/view-or-download-a-certificate-of-completion-from...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Sneha KH
Tera Guru

Hello @umar90652109635 ,
Sometimes it takes time to get reflected in University even after you clear the exam. As you have created a case for it. The team will definitely reach you. 

 

Thank you

Sneha KH