Hello @SaitejaN
To resolve the issue with your certification status, please raise a ticket in Now Learning. They will be able to investigate and assist you in correcting this discrepancy.
Here is the link to raise your case: Now learning help center
Hope this helps!
"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"
Thank You
Juhi Poddar
