Certification Maintenance Payment - where to find invoice

Lukasz Bojara
Kilo Sage

Hello,

I have paid the Certification Maintenance Payment. I want to download invoice for it. In mail it says:

"Invoice: You can access the My Certifications page in your Now Learning account to download the invoice for this transaction."

But there is no link or any kind of place where invoice is available.

Anybody knows where the invoice is really available?

1 ACCEPTED SOLUTION

Connie6
ServiceNow Employee
ServiceNow Employee

Hello Lukasz,

You can find your invoice in Now Learning on the My Certifications tab.  See below:

 

find_real_file.png

View solution in original post

8 REPLIES 8

Hello Lukasz,

I'm glad you obtained your receipt. 

I will make that suggestion to the team.  

For your awareness, you should have received an email confirmation with a receipt and transaction ID immediately following credit card approval of your transaction.  The downloadable invoice can take up to 24 hours to appear on the My Certification tab in Now Learning.

 

I am facing same issue. In my case transaction was successful but I didn't any email and not able to find invoice in now learning.

Thanks for the info!
Helped me when claiming a refund from my employer 🙂

Aniko Hegedus
Tera Expert

Since there was and update of the site, you can find the invoices under "My profile" on the left menu.

AnikoHegedus_0-1668508255094.png