Certification number is not present in Pearson Vue exams

TammanaLalitha
Kilo Contributor

I am currently facing a strange issue. I cleared my CAD exam under newly introduced Pearson Vue exam system but found there is no certification number in my certificate. Instead there is only a dash (-) sign showing up. Please see the document. I know certification number is a norm and my previous certificates had it accordingly. 

2 REPLIES 2

Mohammed8
Giga Sage

Hi @TammanaLalitha 

Yes previous webassesor used to issue certification number.

But after shift to Pearson Vue it is known behavior. I have given CAD and observed same and most members also report the same.

Following the transition certification numbers are no longer issued and this is the expected behavior under the updated system 

 

You can follow this thread:

https://www.servicenow.com/community/training-and-certifications/certification-number-is-not-present...

 

If you find this helpful,  please mark solution  as accepted/helpful

 

Thanks and Regards,

Mohammed Zakir

Chaitanya ILCR
Mega Patron

Hi @TammanaLalitha ,

I have also given the CAD exam recently and I didn't get the number either

 

  • The certification number field is being phased out for most certifications because ServiceNow now uses Credly badges and the Certifications tab in your ServiceNow profile as the source of truth.
  • Verify Certification - Partner Portal

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya