Change my Now learning credentials

[Souvick A]

Hi team,

Currently, I am log in to Now learning using my organization mail id. I will be leaving my organization in few days and want to switch my now learning credential to my personal email id, so that I ca access them once I am out of my current organization. Also , I will not have access to my organization email id.

Please provide the steps for this transition, I have already created a case and send email but they are of no use as proper solution has not been provided on them.

Regards

Souvick Adhikari

[Saurabh Gupta]

Hi @Souvick A 

Please go through below KB-
Account, Employee, Training and Learning Credit Management - Merge My Accounts - Knowledge Portal (s...

[Dr Atul G- LNG]

Hi @Souvick A 

Greetings!!

Nothing to worry

Once you moved out from your existing Compnay, after that

Login in to Now Learning with personal id

Log a case to SN via Now learning to transfer your exiting certs / vouchers to personal id. 

Please mentioned both id.

It will take 5-7 days and your work done.

[Nivedita Patil]

Hi @Souvick A ,

Please refer the below link.

https://www.servicenow.com/community/now-platform-forum/how-to-link-now-learning-account-with-person...

Mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.

[Dr Atul G- LNG]

Hi @Souvick A