Checking if i can get a voucher chance again to take up the CSA exam

bhavana-s
Tera Contributor

Hello everyone, I had completed my CSA training process but i couldn't take up my exam due to some personal reasons, Now i want to complete the process i left unfinished and want to check if i can get assistance in getting back voucher so that i can complete my certification which will be of great help to enhance my career. I am really hoping to get some help from the Team.

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

Hi @bhavana-s 

 

No mate, there is no way to renew the voucher. You need to pay for it again to get it for the exam.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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AndersBGS
Tera Patron

Hi @bhavana-s ,

 

That is not possible.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

SohamTipnis
Mega Sage

Hi @bhavana-s,

 

Unfortunately, nope, because the voucher can be used only once; hopefully, they will release more of them in the coming quarter.

 

Good luck till then. 👍

 

If you find my answer useful, please mark it as Helpful and Correct. ‌‌‌‌‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

Glide
Tera Expert

Hey @bhavana-s ,

 

Unfortunately you need to register again for CSA exam, by paying fees 300 USD + taxes.

 

Also the Voucher concept is not relevant now, as Servicenow has changed the entire exam structure from 18Nov2025 onwards, and Mainline Certification Exams are now delivered through new testing provider Pearson VUE.

 

You can directly search for your exam, pay the fee, register, and schedule it instantly.

ServiceNow University -> My University Account -> My Exams

https://learning.servicenow.com/now/lxp/my-exams

 

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