CIS-CSM Exam Learning Material

[Stu199]

Hi, 

Looking at taking the CIS-CSM exam soon. I've read that the exam asks questions outside of the ebook, is that true? 

If so, which resources can i use? Or should i stick to studying the ebook only? 

Thanks

[Dr Atul G- LNG · Accepted solution]

Hi @Stu199 

I am a ServiceNow trainer and frequently speak with candidates about this.

The eBook serves as the single source of truth for all mainline exams. However, if the eBook is based on an older version while the exam is on the latest version, Xanadu, you can bridge the gap by going through the delta study guide for CIS-ITSM, which will be more beneficial.

As versions change, there is a possibility that 5-10 new questions might appear based on the latest updates, while the rest will be from the older version—this is based on experience. That said, the eBook remains the primary source of study.

Recommendation:

• Read the eBook 3-4 times

• Practice labs (read and perform them)

• Book the exam once you're confident

Let me know if you need further guidance!

https://learning.servicenow.com/lxp/en/credentials/certified-system-administrator-delta-exam-study-g...