Claim button shows for Expired Voucher After Retaking Course

[rubesh_u]

I completed the HAM On-demand course a year ago but didn’t claim the HAM Exam voucher, which expired in July. Now, I want to take the exam, so I retook the course. However, after finishing it, the same expired voucher appears with a "Claim" button.

If I claim the voucher by paying the voucher price, will it cause any issues when redeeming the code during exam scheduling? (like expired voucher) -- Attached Screenshot

[rubesh_u · Accepted solution]

Resolved the issue with assistance from ServiceNow University Support.