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CMDB health simulator (Vancouver) Task 13 configuring remediation

marudhu_chella
Tera Contributor

Hi All,

 

After spending hours learning and Practicing the CMDB Fundamentals im feeling stuck at the Task 13, Task is to configure Remediation , i have used all the hints and done the below steps:

1) creating workflow

2) creating the remediation rule

3) running the correctness job in the cmdb dashboard,

4) trying to remediate from the orphan task,

 

i have tried to do this multiple times each time correcting the workflow . initially the short description was not getting updated, then the Phrase was getting updated but not the task number . i have done all the steps and tried all troubleshooting but unable to fix the issue. kindly suggestions on resolving this, i hope the below screenshots help .

1 ACCEPTED SOLUTION

David Jumah
Tera Expert

Solution task 13 

Hello Marudhu , I finally solved the last task 13 - took me almost 2hrs to figure it out but i am happy I did it.

For Script use this : workflow.scratchpad.number = current.number;

Use this for short description value : Workflow launched for task number ${current.number}

 

This should solve the last task, lemme know if you find this helpful and rea

DJ

View solution in original post

7 REPLIES 7

David Jumah
Tera Expert

Solution task 13 

Hello Marudhu , I finally solved the last task 13 - took me almost 2hrs to figure it out but i am happy I did it.

For Script use this : workflow.scratchpad.number = current.number;

Use this for short description value : Workflow launched for task number ${current.number}

 

This should solve the last task, lemme know if you find this helpful and rea

DJ

ArjayC
Tera Contributor

Hi! I was about to look for the CI, however, every task that I opened has an empty CI. I couldn't find nor input the email servver named AUS01-EXCH

ArjayC_0-1761579530492.png

ArjayC_1-1761579611812.png

ArjayC_2-1761579633505.png

My workflow seems to be okay as it doesn't show in my failed tasks. 

Can anyone please help me? Thanks.

 

Vutikonda Vinay
Tera Contributor

Hello @ArjayC ,

Make sure you updated the Health Matrix 

Health Metrix.png

then again run Correctness Job - back to the dashboard click on orphan record.

Now Click on Remidiate action on orphan record -

 

VutikondaVinay_0-1773312179528.png

Click on Next 

Now Short Description updated!

VutikondaVinay_1-1773312179537.png

Thank you!