CMDB health simulator (Vancouver) Task 13 configuring remediation

[marudhu_chella]

Hi All,

After spending hours learning and Practicing the CMDB Fundamentals im feeling stuck at the Task 13, Task is to configure Remediation , i have used all the hints and done the below steps:

1) creating workflow

2) creating the remediation rule

3) running the correctness job in the cmdb dashboard,

4) trying to remediate from the orphan task,

i have tried to do this multiple times each time correcting the workflow . initially the short description was not getting updated, then the Phrase was getting updated but not the task number . i have done all the steps and tried all troubleshooting but unable to fix the issue. kindly suggestions on resolving this, i hope the below screenshots help .

[Nivedita Patil]

Hi @marudhu_chella ,

Please share the task details.

Thanks,

Nivedita Patil.

[marudhu_chella]

REQUIREMENT:

As the Cloud Dimensions CMDB administrator, build the following Orphan Remediation Workflow and CMDB Remediation Rule using the following requirements.

1. Create a workflow using the following information:

- Workflow Name: Remediate Orphan WF

- Workflow Table: Orphan CI Remediation [orphan_ci_remediation]

2. Configure the workflow, that when executed, writes to the short description field of the orphan task the following: 'Workflow launched for task number [actual task number of orphan rule]'

Hint: For additional assistance refer to this community article and/or the Now Learning course Maintain the Health of the CMDB in the Remediation Capabilities section.

Here is one example of a workflow:

Hint: The task number can be obtained using current.number

3. Create a CMDB Remediation Rule using the following information:

- Name: Remediate Orphans

- Task type: Orphan CI Remediation

- Execution: Manual

- Workflow: Remediate Orphan WF

4. Configure the creation of tasks for Orphan CIs under Configuration > Health Preferences

5. Execute the Correctness Health job to recalculate Orphan CIs and create task records for all Orphan CIs

6. After completing the requirements, from the Health Dashboard click and open the Orphan CIs chart and do the following:

- Locate and open the orphan task for the Email Server named AUS01-EXCH

- Click the Remediate button

- Select Remediate Orphans remediation rule, click Next and close the Remediate dialog box

- Verify the appropriate text is written back to the Short Description of the task record

[marudhu_chella]

[David Jumah]

Same, struggling as well .Looking here for some solutions