Task 13: Configure Remediation - CMDB Micro-Cert Simulator

[JosephWheil]

Hi All,

I have completed all the steps including the workflow, remediation rule, health preference and then finished by completing the remediation task which updated the short description.

However, it still says I have failed. Can someone from ServiceNow manually validate this for me please?

Thanks,

Joe

[Community Alums]

Hi @JosephWheil ,

Please refer to the below threads:

https://www.servicenow.com/community/training-and-certifications/cmdb-health-simulator-vancouver-tas...

https://www.servicenow.com/community/training-and-certifications/i-am-really-struggling-with-the-cmd...

[JosephWheil]

@Community Alums As stated above, all the tasks have been completed and as seen in the screenshot the workflow has worked correctly as well as the remediation rule. 

I have had numerous issues with validating tasks during this Micro-Cert. Can I have someone manually validate my task please.

[Community Alums]

Hi @JosephWheil ,

Please raise a Case from your Now Learning account from the Help Section on the top.

ServiceNow Learning Support team can help you from the backend.

[JosephWheil]

Thanks, I cant seem to find where to raise a case in the Help Section, do you have a link I can follow?

Kind Regards,

Joe