Completed course but doesn't show completed on the "Journey"

gary_edgington · ‎11-17-2023

I would like to finish/complete the Associate System Administrator Journey but the course I completed (ServiceNow Administration Fundamentals) doesn't show completed. When I look for completed courses on my profile, it says the Administration Fundamentals course is completed. Why does it show as not completed on the Journey path?

Nivedita Patil · ‎11-19-2023

Hi @gary_edgington ,

create case from now learning account and wait for response. It takes time but your issue will be resolved.

Mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.

gary_edgington · ‎11-21-2023

I created a case with SN and they resolved the issue. Thanks all!

Dr Atul G- LNG · ‎11-21-2023

Good to know @gary_edgington

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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