Completed course but doesn't show completed on the "Journey"

gary_edgington
Tera Contributor

‎11-17-2023 01:17 PM

I would like to finish/complete the Associate System Administrator Journey but the course I completed (ServiceNow Administration Fundamentals) doesn't show completed. When I look for completed courses on my profile, it says the Administration Fundamentals course is completed. Why does it show as not completed on the Journey path?

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7 REPLIES 7

Nivedita Patil
Mega Sage
Mega Sage

‎11-19-2023 03:41 AM

Hi @gary_edgington ,

 

create case from now learning account and wait for response. It takes time but your issue will be resolved.

 

Mark my answer as accepted solution and helpful if helps you.

 

Thanks,

Nivedita Patil.

gary_edgington
Tera Contributor

‎11-21-2023 10:11 AM

I created a case with SN and they resolved the issue. Thanks all!

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to gary_edgington

‎11-21-2023 10:11 AM

Good to know @gary_edgington 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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