Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Training and Certifications forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

email on the incident form

HelloI'm trying to find out where is this email option on the incident for. where can I configure it? and once I find it, I need to map the short description field on the subject of the email along with the incident number Thank you 

TalitaA by Tera Contributor
  • 1819 Views
  • 3 replies
  • 1 helpfuls

What’s the Difference Between Email Parser and Inbound Email Action – Which Should I Use?

Hi Community,I’m working on an email integration for a Security Incident Response use case. I noticed that ServiceNow offers both:Email Parser (with fields like “Email is from”, “Subject contains”, “Destination table", 'Duplication rule ")Inbound Ema...

Resolved! ServiceNow Yokohama CSA Delta Exam

Hi, I have done my CSA Certification on 2nd April,2025. Now it is showing the expiration date as 2nd April,2025 in my Web Assessor Account. Is it Expired now?Do I need to take Xanadu delta Exam or Yokohoma delta Exam?

SravyaT by Tera Contributor
  • 6035 Views
  • 10 replies
  • 5 helpfuls

Resolved! Suspended exam

I’m reaching out because I’m experiencing a serious issue with my Certified Application Developer (CAD) exam, and I’m wondering if anyone here has gone through something similar or has any advice.My exam was suspended ,even though I followed all beha...

SashankC by Tera Contributor
  • 4099 Views
  • 10 replies
  • 8 helpfuls

Flow designer

Hello Community On my execution, line 44 indicates an end flow, but my flow doesn't have one. So my flow is ending on this imaginary end flow.

TalitaA by Tera Contributor
  • 1090 Views
  • 1 replies
  • 0 helpfuls

flow designer

Hello community,Im having a problem with my flow. its only triggering with the user with the ITIL role, it's not triggering for end user 

TalitaA by Tera Contributor
  • 1252 Views
  • 2 replies
  • 0 helpfuls

CIS Discovery Questions

Can someone help me to with correct answer below questions? 1) Both SNMP and SSH ports are open on a network device. When Discovery tried the SSH probefirst, it failed. That triggered the SNMP probe, which was successful. Which of the below Discovery...

KrushnakumaT_1-1752252395886.png KrushnakumaT_2-1752252439918.png KrushnakumaT_0-1752252473022.png