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SAM Discovery Maps

Hello all! I have got a question about the Discovery Maps in Software Asset Management.The Discovery Maps are used to map (connect) the Software Discovery Models to the Software Models. Upon import of a Software Entitlement, if the PPN for the the gi...

mi_stan by • Tera Contributor
  • 1925 Views
  • 1 replies
  • 0 helpfuls

Unable to access Now learning portal

I have my Servicenow ID using which I am able to login into developer, community and other sites, however when accessing the nowLearning portal, the site keeps on switching back and forth- between SSO URL and the nowlearning URL and gets stuck in a l...

Mrudula6 by • Mega Guru
  • 4246 Views
  • 11 replies
  • 2 helpfuls

Resolved! Register and Complete the CSA Exam

Hi everyone,I’m currently preparing for the ServiceNow Certified System Administrator (CSA) exam and would really appreciate some advice from those who have recently completed the process.I’m struggling to find the correct way to register for the exa...

ca4452bc by • Tera Expert
  • 4994 Views
  • 4 replies
  • 3 helpfuls

CSA Exam

GreetingsI have scheduled my Certified System Administrator (CSA) exam for July 28, 2025, and I understand that the exam blueprint has transitioned from the Xanadu release to the Yokohama version.what are things i need to be ensure for the exam.Thank...

RR_SampathS by • Tera Contributor
  • 4116 Views
  • 7 replies
  • 9 helpfuls

Resolved! eBook

Hi community, today's problem is accessing the ebook; my login isn't recognized. I need it to complete the lab tasks. I'd appreciate any guidance.  

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pauloconsta by • Tera Contributor
  • 2317 Views
  • 4 replies
  • 3 helpfuls

No response from servicenow support team

I have raised a case for my CSA voucher details. I am unable to use the voucher got after completing the fundamental on demand training. The validity will end if there won't be any respond in next 2 days. The support team is not responding, is there ...

vanchha sahu by • Tera Contributor
  • 5537 Views
  • 16 replies
  • 4 helpfuls

Resolved! CSA Exam

2 Questions1. Does anyone have any discount codes or are willing to sponsor me for the cost of the text?2. With the release of Yokahama, will that impact the exam in any way?Thanks!!

aqsingleton by • Tera Contributor
  • 1945 Views
  • 3 replies
  • 3 helpfuls

email on the incident form

HelloI'm trying to find out where is this email option on the incident for. where can I configure it? and once I find it, I need to map the short description field on the subject of the email along with the incident number Thank you 

TalitaA by • Tera Contributor
  • 1979 Views
  • 3 replies
  • 1 helpfuls