CSA delta exam option missing

[Rush B]

1. I have merged my gmail to partner account all the progress is moved but CSA certification is not showing on new one , it's showing in webassessor as "at Risk". But I don't get option to write delta on nowlearning can anyone help on what should I do?

[Gunjan Kiratkar]

Hi @Rush B ,

Login to nowlearning and map your webassessor email address as below from profile secton.

[Musab Rasheed]

Hello,

Just check if you have to pay Certification maintenance fee otherwise create Support case from nowlearning portal.

[Community Alums]

hi @Rush B,

Once you move to personal gmail account from partner account the certification will take some time to sync. In the mean time raise a ticket in now learning portal (Raise a case). Try to take follow-up on the case a the service now need to take time. Once sync is done you will be able to give delta exam.

Last month i have too taken same step and had given the delta exam.

Please refer to previous answer to same query which was helpful to others : 

https://www.servicenow.com/community/training-and-certifications/moving-certification-and-badges-to-...

Also, don't worry on delta exam as you have more than 2 months time.

Please mark this answer helpful / accept the solution, if it help to solve your query.