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11-28-2022 03:44 PM
Just curious, is anyone getting responses on Now Learning Support Cases that they've opened?
I'm asking because I now have 3 support cases open, one of which is ~1 month old, and all of them are still in a State of New with no activity from ServiceNow.
Unfortunately, none are questions I can just ask the Community (course won't complete after finishing all content, can't get released to take micro-cert exam, content won't load, things like that).
Solved! Go to Solution.
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11-28-2022 04:07 PM
I have in the past gotten responses to Now Learning support cases. I would suggest possibly emailing training@servicenow.com with your case numbers.
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11-28-2022 04:07 PM
I have in the past gotten responses to Now Learning support cases. I would suggest possibly emailing training@servicenow.com with your case numbers.
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11-29-2022 05:15 PM
Their support for the folks in the NowLearning community is unresponsive. I'm only trying to change my last name in my NowLearning profile. I can't find any information on this.
