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08-08-2024 12:05 AM
My Webassessor Account doesn't be linked even 48 hours after creating the account.
I would like to submit a case, but I don't seem to have access to Now Support, as after SSO login I don't see Now Support, and when I try to log in to Now Support only to fail.
What can I do in this situation?
Solved! Go to Solution.

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08-08-2024 07:10 PM
@Yuji-F You can raise a case with webassessor support using this URL https://kryterion.my.site.com/support/s/contactsupport?language=en_US
You can also raise the same topic with ServiceNow training support by dropping an email to training@servicenow.com.
Hope this helps.

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08-08-2024 06:25 PM
Hi @Yuji-F - submit a case through Now Learning, not through Now Support.

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08-08-2024 07:10 PM
@Yuji-F You can raise a case with webassessor support using this URL https://kryterion.my.site.com/support/s/contactsupport?language=en_US
You can also raise the same topic with ServiceNow training support by dropping an email to training@servicenow.com.
Hope this helps.

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08-08-2024 10:53 PM
@Yuji-F Please mark the response an accepted solution if it addressed your question.